How to request the authcode of a domain

The Authcode is a transfer code necessary to move your domain from one provider to another.

All domains require this code to complete the transfer process.

To request it:

1. Log in to your SWPanel.
2. In the left side menu (blue), select Domains and SSL.
3. Click on Domain Portfolio and look for the option to obtain your Authcode.

info_capture ℹ️ Note: The screenshot is for guidance purposes, taken from version 2026.000.0049 dated 21/03/2026. It may differ from the current version of SWPanel.

Request the Authcode

1. Log in to your SWPanel.
2. In the left side menu (blue), select Domains and SSL → Domain Portfolio.
3. Locate the domain for which you wish to request the Authcode.
4. Hover your cursor over the "…" dropdown that appears to the right of the domain and select Request Authcode.

info_capture ℹ️ Note: The screenshot is for guidance purposes, taken from version 2026.000.0049 dated 21/03/2026. It may differ from the current version of SWPanel.

Complete the Authcode request

1. Fill in the requested Statistical Data.
2. Enter, in order: First and Last Name and, finally, the ID (DNI) of the person responsible for the request.
3. Click on Request Authcode to complete the process.

info_capture ℹ️ Note: The screenshot is for guidance purposes, taken from version 2026.000.0049 dated 21/03/2026. It may differ from the current version of SWPanel.

View the Authcode

1. Once requested, you will return to the main Domain Portfolio tab.
2. To view the Authcode, go back to the "…" dropdown to the right of the domain and select View Authcode.

⚠️ Important: whenever you need to check the Authcode, you must do so from SWPanel. It will under no circumstances be sent by email.

info_capture ℹ️ Note: The screenshot is for guidance purposes, taken from version 2026.000.0049 dated 21/03/2026. It may differ from the current version of SWPanel.

Validity and restrictions of the Authcode

• The Authcode is valid for 15 days.
  • After this time has elapsed, you must request it again.
  • If an invoice is generated during this period, the Authcode will cease to be valid and it will be necessary to request a new one if you have not yet initiated the domain transfer.

Situations in which the Authcode CANNOT be requested:

1. Blocked domain: You must unlock it before requesting it.
2. Auto-renewal enabled: Disable auto-renewal before requesting it.
3. Domain in auto-renewal process: This process begins 60 days before the domain expires; you must wait for it to finish.
4. Expired domain: You must recover it before requesting the Authcode.
5. Outstanding balance in your customer account: Settling the balance is mandatory before requesting it.
6. Less than 60 days since domain registration: Applies to all domain extensions.
7. Less than 60 days since domain transfer: Applies only to generic domains (.CAT, .COM, .NET).
8. Less than 60 days since domain ownership change: Applies only to generic domains (.CAT, .COM, .NET).