Administration

Change of payment method

Manual

When first contracting any of the services offered by SW Hosting, you make a payment via your credit card or through your PayPal account. From that moment on, your payment method is set to use your SWPanel balance when paying monthly invoices. For this rea (...)

Define the sending of electronic invoices

Manual

In this manual, you will learn how to define the email address where you wish to receive your invoices from the SWPanel control panel. 1. Access billing settings Follow these steps: Hover over your customer name at the top of the panel. In the dropdown me (...)

Billing

Manual

To perform this action, you must hover over the first icon with your image -> 'My account', and in the pop-up menu, select the Invoices option. info_capture The screenshot is for guidance purposes. It was taken from version 2025.00.0016 dated 04/12/2024. (...)

Validate customer account

Manual

Validating your account in SWPanel allows you to confirm your identity as a customer and ensure legitimate use of SW Hosting services, in accordance with current regulations. This process helps maintain a secure, reliable, and high-quality environment for (...)

Contracts

Manual

In your SWPanel, you have all the contracts related to your services. You have the option to view, print, or send them wherever you want, as well as disable the automatic renewal of your services. Where do I find the contract in the SWPanel? First of all, (...)

How to find out the cost of my Cloud server?

Manual

Sometimes it is difficult to know what the amount of your Cloud server invoice will be, especially if you have increased or decreased resources during the active period. First, you must access your SWPanel , and through the search engine, indicate the desi (...)

How to add balance via bank transfer to SWPanel

Manual

To add balance to your SWPanel via a bank transfer, you must access your customer account of SWPanel and click on your account icon -> Add balance: info_capture The screenshot is for guidance purposes. It was taken from version 2025.00.0016 dated 04/12/2 (...)

How to create an Administrative Ticket

Manual

To create an administrative ticket, you must go to the upper right corner of your SWPanel, click on your customer account logo -> 'My account' -> Administrative tickets, which is located in the Administrative management section. Once in the 'Ticket Manag (...)

How to view and manage your invoices from SWPanel

Manual

To view all the invoices generated by your client account, you must position your mouse cursor over the logo of your client account -> 'My account'. Subsequently, you must click on Invoices: All invoices issued by SWHosting will appear here. You will see (...)

How to manage your balance through SWPanel

Manual

To consult and manage your SWPanel balance, you must place your mouse cursor over your customer account logo -> 'My account'. Subsequently, you must click on Balance Management: info_capture The screenshot is for guidance purposes. It was taken using ver (...)