SWPanel

Instant Help app · iOS and Android

SWPanel support, in your pocket

The Instant Help app is the same SWPanel Instant Help, with its entire AI engine, on your phone. You ask it like a person and it answers in seconds with the data of your services. If needed, it acts with your confirmation or passes you to a technician.

See the screenshots How you log in
Coming soon on Google Play Coming soon on App Store
  • iOS and Android
  • Login with fingerprint or face
  • With the data of your services
Instant Help asking for confirmation before turning on a website's statistics
Instant Help suggesting options about the bots visiting a website, on a phone
Login saved Support opens with your fingerprint or your face

In screenshots

This is how support looks on your phone

SWPanel Instant Help on a phone: new conversation
Question The way you'd ask a person. Type, dictate or attach a file.
Instant Help checking a domain's mail queue, on a phone
It looks at your services It answers with your data: here, the mail queue of the domain you ask about.
Instant Help suggesting options about the bots visiting a website, on a phone
It suggests what to do If a piece of data isn't there yet, it tells you and gives you options to continue.
Instant Help asking for confirmation before turning on a website's statistics
It acts if you say yes Before changing anything on your services, it asks for your confirmation.

Real SWPanel 2027 screenshots on a phone screen, with a test account. We have changed the user's photo. The status bar is a drawing.

From your phone

First-level support, one message away

The same as SWPanel Instant Help, without having to open your computer.

Ask like you would a person

No searching through menus or manuals: type your question, dictate it or attach a file.

With the data of your services

It answers about your domains, certificates, servers and services, not with a generic answer.

Acts with your confirmation

If the solution is to change something, it proposes it and waits for your “yes” before touching anything.

And if needed, a person

What the AI doesn't solve, it passes to a technician.

Your conversations, saved

The history, with search and folders, the same you have in SWPanel.

You see how it reasons

If you want, it shows the reasoning of SWPanel's AI engine before each answer.

The AI engine

SWPanel's entire AI engine, in your pocket

The app isn't a generic chat: it's the AI engine SWPanel designed to support its customers, with access to your services and to the SWPanel manuals.

On our own infrastructure

Own GPUs, data in the EU

  • It runs on SWPanel's AI engine, in European Union Data Centers
  • It answers based on your services and the official manuals
  • It warns you that AI can make mistakes and lets you verify the data
Learn about the AI engine

Designed for support

First level, with a technician behind it

  • It diagnoses and tells you what is happening on your services
  • It acts only with your confirmation
  • If it doesn't solve it, it passes you to a person
See AI in SWPanel

How you log in

You log in once. After that, with a gesture

The Instant Help app stores your login on the phone and protects it with the biometrics you already use to unlock it: fingerprint or face recognition.

  1. Download the app

    From Google Play or the App Store, on your iPhone or Android.

  2. Log in once

    With your usual login details, as on the computer.

  3. Save the access

    Enable biometric access: it's stored on the phone and protected with your fingerprint or your face.

  4. Open it with a gesture

    From then on you log in with your fingerprint or your face, without typing the password again.

The app doesn't see your fingerprint or your face: the phone itself does the check, just as when you unlock it. Want to log in without a password on your computer too? InstantPass does that: you scan a QR code with your phone.

Frequently asked questions

Questions about the Instant Help app

Yes. It is the same SWPanel section, with the same AI engine, your conversations and your services, adapted to the phone screen.

No. Instant Help is part of SWPanel. The AI module adds the consultants, the assistants and the creation of websites and shops.

Only if you say yes. When an answer calls for action, for example turning on a website's statistics, it asks you first and waits for your confirmation.

It passes you to a technician. Instant Help is first-level support: what it can't solve reaches a person.

In the SWPanel AI engine, with our own GPUs in Data Centers in the European Union.

No. The check is done by the phone itself, with its own unlock system; the app only knows whether it went well.

SWPanel support, one gesture away

Download the Instant Help app and save your login with your fingerprint or your face.

Start for free See AI in SWPanel

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